Policies, strategies and quality assurance

Guidance and factsheets

Adult social care factsheets

The Caldicott Guardian factsheet 2025 [357.88 KB]

Carers assessment factsheet [389.94 KB]

Choice in care practice guidance [452.26 KB]

Choice in care strategy - summary factsheet [333.75 KB]

Community meals service factsheet 2025 [326.07 KB]

No recourse to public funds (NRPF) factsheet [392.25 KB]

Ordinary residence factsheet [443.49 KB]

Recharging for services completed by the Court of Protection Team factsheet 2025 [229.32 KB]

Risk enablement policy and guidance [466.32 KB]

Technology Enabled Care (TEC) - eligibility and charging policy factsheet [367.14 KB]

Decision making in adult social care - factsheet [352.84 KB]

Deferred payment factsheet 2025 [327.16 KB]

Deprivation of Liberty (DoLs) in community settings factsheet [273.05 KB]

Eligibility criteria for adult care and support factsheet [341.03 KB]

Eligibility criteria factsheet - Community Team for People with Learning Disabilities (CTPLD) [298 KB]

Equipment service for deaf and hard of hearing people factsheet [335.84 KB]

Independent Care Act Advocacy (ICAA) policy factsheet [279.61 KB]

Independent Mental Capacity Advocacy (IMCA) factsheet [383.72 KB]

Information sharing factsheet 2025 [340.95 KB]

Mental Capacity Act - Deprivation of Liberty Safeguards (MCA DoLS) factsheet [380.18 KB]

Easy read factsheets

All Age Carer's Strategy factsheet - easy read [1.8 MB]

Autism strategy 2025-30 - easy read guide [852.46 KB]

Care and support assessments factsheet - easy read [347 KB]

Carers assessment factsheet - easy read [689.04 KB]

Choice in care strategy - easy read [1015.17 KB]

Commissioning plan executive summary - easy read [542.53 KB]

Community Team for People with Learning Disabilities factsheet - easy read [419.28 KB]

Coproduction strategy - easy read guide [413.92 KB]

Deprivation of Liberty in Community Settings - easy read [354.01 KB]

Eligibility for care and support - easy read guide [461.2 KB]

Independent Care Act advocacy (ICAA) factsheet - easy read [548.11 KB]

Independent Mental Capacity Advocate (IMCA) factsheet - easy read [242.31 KB]

Information gathering and sharing factsheet - easy read [362.14 KB]

Interim coproduction statement - easy read [372.46 KB]

No recourse to public funds (NRPF) - easy read guide [479.55 KB]

No recourse to public funds (NRPF) - easy read guide - Cantonese [718.47 KB]

No recourse to public funds (NRPF) - easy read guide - Mandarin [659.11 KB]

Ordinary residence guidance factsheet - easy read [391.29 KB]

Positive risk taking factsheet - easy read [203.31 KB]

Section 117 aftercare - easy read [649.41 KB]

Technology Enabled Care (TEC) - eligibility and charging policy factsheet - easy read [308.3 KB]

Direct payment guidance

Direct payment guidance - August 2025 [386.5 KB]

Fact sheet index [258.68 KB]

Fact sheet one - general information [376.07 KB]

Fact sheet two - employing a PA [402.18 KB]

Fact sheet three - using a direct payment to pay an agency [359.19 KB]

Fact sheet four - employing family and friends [388.4 KB]

Fact sheet five - purchasing equipment [362.97 KB]

Fact sheet six - paying for respite [366.9 KB]

Fact sheet seven - managing your direct payment [399.13 KB]

Fact sheet eight - becoming a PA [371.2 KB]

Fact sheet nine - avoiding risk and keeping safe [375.55 KB]

Additional guidance

Adult Social Services practice framework [730.36 KB]

Adult social services practice frameworks and standards 2025 [505.23 KB]

Age UK guidance - personal budgets and direct payments in social care [388.03 KB]

Care Navigator service leaflet [136.39 KB]

Covert and overt recording guidance 2025 [432.65 KB]

Extra care housing handout - September 2023 [277.54 KB]

Independent Care Act advocacy (ICAA) policy [620.81 KB]

Independent mental capacity advocacy (IMCA) policy [503.37 KB]

Non-residential services information for self-funders 2025 [299.9 KB]

North Somerset AMHP debt respite scheme (Breathing Space) guidance [433.14 KB]

Personal assistant (PA) register code of conduct [377.5 KB]

Power of attorney deputyship and appointeeship - practice guidance 2025 [463.9 KB]

Self-funding your stay in care home guidance 2025 [172.01 KB]

Third party contributions - declaration and guidance [333.35 KB]

Unexpected death or serious incident around a person in care - process guidance [529.38 KB]