We use cookies to understand how you use our website, to remember your settings and improve our services. We also use cookies set by other sites to help us deliver content from their services. If you accept the cookies and then change your mind, you can remove them in your browser settings.

Contact us

Search our website

Have you used our search feature? Information about all council services is available on our website and can be found by typing in a keyword or two into the search bar above.

Easter opening hours

The following phone services will be closed from Friday 18 April to Monday 21 April:

  • Council Connect
  • our switchboard
  • revenues and benefits
  • Care Connect

Carelink will still be available from 8am to 10pm each day.

Use our enquiry forms

Use our online forms to tell us about issues with council tax and benefits, waste and planning

Report issues

You can report a whole host of issues online, including potholes, fly-tipping, unauthorised encampments, lost dogs, anti-social behaviour and much more

By phone

Find out how to reach us by telephone inside and outside of office hours

In person

Residents who can’t access council services online or on the phone are now able to access face-to-face support from library staff across the area

Complaints and feedback

Find out how to make a complaint or compliment, give us feedback, or read about data protection, whistleblowing and customer service standards 

Contact a councillor

Find the contact details of your local councillor, or browse through our town and parish councillors

Website mistakes

You can use this form to tell us about incorrect or out-of-date information on our website

General enquiries

Use our simple online form to report any other general issue not covered on this page

Postal address

Town Hall, Walliscote Grove Road, Weston-super-Mare, BS23 1UJ.