Privacy notice – freedom of information request

North Somerset Council is registered with the Information Commissioner’s Office for the purposes of processing personal data.

The information you provide will be held and used in accordance with the requirements of UK and European data protection law.  The information will form part of your Freedom of Information request file, and held for six months from last activity on the file.  The file will then be anonymised, and the request will remain visible for two years from closure.

Unless otherwise agreed with you, we will only collect the minimum personal data required to deliver the service, which is limited to your name and contact details.  It does not include any special category personal information, or information relating to criminal convictions or offences.

The information will be used to respond to your Freedom of Information request; our statutory duty under the Freedom of Information Act 2000 (GDPR Article 6(1)(c))

We will not use your personal information in a way that may cause you unwarranted nuisance.  Failure to provide the information could result in the inability to process your request under the terms of the Freedom of Information Act.

The information provided may be shared with the Information Commissioner’s Office, who have demonstrated that they have a lawful and legitimate interest in the information, for the purposes of investigating a complaint made by you in the handling of your request.  At no point is your data shared or processed outside of the UK.

We may lawfully disclose information to public sector agencies to prevent or detect fraud or other crime, or to support the national fraud initiatives and protect public funds under the Local Audit and Accountability Act 2014.  Under the conditions of the Digital Economy Act 2017, we may also share personal data provided to us with other public authorities as defined in the Act, for the purposes of fraud or crime detection or prevention, to recover monies owed to us, to improve public service delivery, or for statistical research.  We do not share the information with other organisations for commercial purposes.

You have the right to see the personal data we process about you, as well as the right of rectification and, restriction (of destruction of records only). 

If you have any questions or concerns about the way we process your personal data, contact our Data Protection Officer at