A booking can be made on behalf of another resident, such as an elderly relative or someone without access to the internet.
People without internet can book using an automated phone line.
Why we have introduced a booking system
The system has been introduced to make visits faster, safer and more efficient.
It:
- makes visits easier
- ensures the sites are working efficiently
- reduces queues
- cuts carbon emissions from idling vehicles
- reduces unauthorised use by people from outside the area
- manages commercial and DIY waste correctly
- helps to manage sites safely during periods of repairs
- simplifies vehicle permits for those who need them
This follows on from neighbouring authorities, who all have successful booking systems in place.