The care navigator service is a free service for people aged 18 and over who are responsible for paying for their own social care. Social care is centred on improving well-being and enabling people to live as independent a life as possible, for example supporting people with:
- personal care
- mealtimes
- shopping
Care navigators provide information and practical help regarding care and support options in the local community.
People responsible for paying for their own social care include those who:
- have over £23,250 in savings (or £46,500 in joint savings)
- do not wish to disclose their finances
- do not meet the eligibility criteria following a care assessment completed by North Somerset Council
- do not wish to have an assessment of their care needs completed by North Somerset Council
Care navigators can offer support to people who live at home, in a care home or people who are being discharged from hospital.