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Reporting a flood

Burst water mains and defective sewers

In North Somerset, Bristol Water deals with flooding caused by burst water mains and Wessex Water deals with flooding caused by defective sewers. You should report these faults to them directly.

Report a flood

Let us know if you have been affected by flooding or a flood is posing a risk to your property, business or a highway.

The quickest way to report a flood to us is using our online form. 

Alternatively, you can download a copy of the form. You can return this form to us by email or post.

Reporting flood incidents helps us identify how flooding affects different places across North Somerset.

More help and advice

If a flood is causing a threat to life you should always call the emergency services on 999.

Flood alerts

You can sign up for free flood alerts on the Environment Agency website

You can also call Floodline on 0345 988 1188 to find out about flood warnings. They are available 24 hours a day, seven days a week. They also have a textphone service on 0345 602 6340.

Flood defences and post flood advice

The National Flood Forum is an independent organisation who offer information about flood defence products and post-flood advice.