We use cookies to understand how you use our website, to remember your settings and improve our services. We also use cookies set by other sites to help us deliver content from their services. If you accept the cookies and then change your mind, you can remove them in your browser settings.

Data protection and freedom of information complaints procedure

If you feel that we have not given you the information you have asked for, you can ask us to carry out an internal review.

You must ask for the review in writing and within 40 days of when we gave you our reply and include:

  • your reference number
  • the date of your original request
  • your contact details
  • an explanation of why you are unhappy with our response

If you are not satisfied with the result of the review, you should then contact the Information Commissioner’s Office.

information governance