About home to school transport

We provide help with transport for children who meet certain eligibility criteria, for example children who:

  • are aged up to eight years and live further than two miles from their nearest school in reasonable safety
  • are aged eight and above and live further than three miles from their nearest school in reasonable safety 
  • have certain medical conditions, disabilities or an Educational Health Care Plan

Please note, home to school transport is only available if your child attends the nearest suitable school. View our secondary school catchment map.

If you choose to place your child outside this area you will be liable to organise and pay for your own transport.

2024-25 application open dates

Applications for the 2024- 2025 academic year are now open.

Please note, VSPS applications and P16 mainstream will open on 31 July 2024.

We encourage parents and carers to thoroughly read our policies and code of conduct for our full list of eligibility criteria before applying for home to school transport.

After you've applied

New applications

Upon submitting your application, you can expect to receive an outcome within 20 working days. 

All transport applications received in time for the new academic year will be reviewed between June and mid-August. If your application is successful within the published deadlines, you will be contacted before the start of term. You will be given:

  • details of your route
  • your operator
  • pick-up/drop-off points

For those applying within academic years, applications can take up to 20 working days to process.

Returning passengers

The majority will continue to receive 'free' travel assistance at their current placement.

Those on one-year awards, such as extended rights and discretionary awards, will need to reapply for the upcoming academic year. Eligibility will then be reassessed by transport officers.

You will be contacted before the start of term with the specifics of your route and notice if any of your child's route details have changed, including route name and/or operator.

If you are not eligible

If you are not eligible for home to school transport, you can apply for our vacant seat payment scheme through the application link above.

Please see our VSPS policy before applying.

Please note there is no guarantee we will have vacant seats available.

Seats allocated under the scheme may be needed by pupils with a statutory award. If this happens, we will give you at least two weeks' notice of the seat being withdrawn.


As a council service we aim to meet your expectations. Should you be unhappy with our service or feel we have made a mistake in processing, you can have this reviewed through our complaints process.


You can appeal to the home to school transport team to be reviewed by the appeals panel if:

  • your application has been refused

All appeals should be sent in writing to us via schooltransport@n-somerset.gov.uk.

Stage 1

Please submit a written request to the home to school transport team via email within 20 days of receipt of your offer or refusal. A senior officer will then review your transport decision.
Your request needs to include:

  • details of why we should review the decision
  • any supporting information and documents

Please note, a senior officer will have 20 working days to review the decision in line with policy and respond.

Stage 2

If you are not satisfied with the outcome of the stage 1 appeal, you can escalate this to stage 2. This next stage is a further impartial re-consideration of the case.

If you wish to escalate to stage 2, you will need to submit a written notification via schooltransport@n-somerset.gov.uk of your decision. This will need to be done within 20 working days of receiving the outcome of the stage 1 appeal.

An independent panel will review the case within 40 working days.