Skip to main content
North Somerset Site Logo
  • Services
  • Business
  • My council
  • Do it online
  • Contact us
  • News

Enter text to search

Breadcrumb
  1. Home
  2. Council and democracy
  3. Priorities and strategies
  4. Customer and community services
clipboard and pen logo
Priorities and strategies
  • Adult services
  • Armed Forces support
  • Children's services
  • Climate Emergency
  • Corporate services, Council Tax and benefits, and regulatory services
  • Customer and community services
  • Digital and data
  • Finance and resources
  • Get Active: a physical activity strategy for North Somerset
  • Housing strategies
  • Joint health and wellbeing strategy 2025-28
  • North Somerset libraries strategy
  • Organisational priorities
  • Placemaking and neighbourhoods
  • Recycling and waste strategy
  • Rural strategy
  • Travel and transport
  • West of England

Customer and community services

Our customer and community services strategies set out our vision, aims and priorities for how we work with our residents and our communities.

These strategies all contribute to our vision to be open, fair and green.

customer experience strategy 2025-2029 [1.29 MB]
consultation and research strategy 2022 [1019.14 KB]
empowering communities strategy and action plan [1.38 MB]

view our crime and disorder strategies on our safer stronger website

  • Facebook
  • Twitter
  • Youtube
  • Instagram
  • LinkedIn
  • Accessibility
  • Contact us
  • Privacy and cookies
  • Support
  • Terms
Did you find what you were looking for?
  • Services
    • Adult social care and health
    • Benefits and support
    • Bins and recycling
    • Birth, marriages and deaths
    • Children, young people and families
    • Community safety and crime
    • Events
    • Housing
    • Jobs and training
    • Leisure, libraries and open spaces
    • North Somerset Together
    • Nuisances, pollution and environmental protection
    • Parking, travel and roads
    • Planning and building control
    • Schools and learning
  • Business
    • Business rates and payments
    • Business support and advice
    • Environmental health
    • Health and safety
    • Licences and permits
    • Regeneration and development
    • Tenders and procurement
    • Trading standards
  • My council
    • Accounts, spending and insurance
    • Complaints and feedback
    • Councillors and committees
    • Data protection and freedom of information
    • Equalities
    • Get involved
    • News and media
    • Priorities and strategies
    • Statistics and data
    • Voting and elections
  • News