All dogs must be microchipped and contact details for the owner kept up to date. We recommend that your dog always wears a collar with your contact details on it.
Lost or stray dogs
If we find a stray dog
We will return your dog to you free of charge if we can contact you within 30 minutes of finding it. If we can’t contact you, your dog will be looked after for up to seven days at kennels which you will be charged for.
If your dog isn’t claimed in seven days, it will be rehomed. Healthy dogs are never destroyed unless they present a danger to the public.
If you find a stray dog
During normal office hours call our dog warden to report a stray dog. For other non-urgent enquiries please email us.
Outside normal office hours you can report a stray dog to our CCTV team. They will take details and where necessary ask our contractor to contact you or the owner.
Our contractor will only respond to a stray dog which has been caught. They won’t respond to a dog that has been involved in a road traffic accident – this needs to be reported to the RSPCA.
If a stray dog is on the motorway please report it to Highways England.