Council Tax
Due to annual billing, our Citizen Access platform will be unavailable on Wednesday 4 March. During this time, you will be unable to look up any of your Council Tax or benefit details, and our customer service team will not have access to view your records.
We apologise for the inconvenience and aim to have the system up and running again as soon as possible.
Update to our online Council Tax and benefits portal
Our online portal for Council Tax and benefits has been updated and has a new look. The way you log in remains the same.
What is Council Tax and how much should you pay
Find out about Council Tax bands and what your Council Tax is spent on
Paying your Council Tax
Includes information about how to pay your Council Tax, who should pay it, ebilling and applying for a refund
New to the area or changes to your address
If you are new to the area, moving to a new address within North Somerset, or moving out of the area, you can tell us online
Discounts, exemptions and support
Includes information about single person discount, empty properties and Council Tax support
Difficulty paying your Council Tax
Find out how you can get help if you're struggling to pay your Council Tax and what happens if you don't pay
Council tax appeals
What to do if you think your Council Tax band is wrong or you think you shouldn't be paying Council Tax
Reporting a death
How to apply for a Council Tax exemption if someone has died
Property liability validation review
If you have received a letter about the property liability validation review, you should complete the online form