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Insurance service

The council’s insurance team is responsible for all aspects of local authority insurance, ranging from tendering the council’s insurance program, the day-to-day management of claims, and making sure all the council’s assets are fully insured. 

Before you claim

Important things to know before you submit an insurance claim to us 

The claims process

More information about what happens after you submit an insurance claim to us

Tree claims

What to do if you believe you have sustained damage to your property from trees or vegetation

Submit a claim

Submit a claim directly through our online form

Submitting a claim - legal representatives

Find out how to submit a claim through the Claims Portal if you are a legal representative

Underwriting and resources

Additional documents and forms relating to insurance claims