Support for unpaid adult carers

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If you look after family or a friend who needs support and are not paid for it, then you are an unpaid ‘carer’ and support is available.

Click on the links below to access help and support from a variety of sources if you:

  • are concerned about the person needing help if alone in an emergency: Carelink alarm system
  • are worried about who would look after them if you had an emergency of your own: register for Carers Emergency Response Scheme
  • need a regular welfare check by phone from the Wellness Service: call Care Connect on 01275 888 801
  • need information or advice on getting care, support or equipment for them: call Care Connect on 01275 888 801
  • need information or advice about support for unpaid carers: call North Somerset Carers Support (was known as Carers Support Alliance) on 03000 120 120 (choose option 3)
  • want to talk to someone about how providing care is impacting your own life: call Care Connect on 01275 888 801 and ask about a Carers Needs Assessment.

Please note, Care Connect opening hours are 8am-6pm. They will be closed Christmas Day, Boxing Day, Monday 27 and Tuesday 28 December. They re-open on Wednesday 29 December. They will be closed again on 1, 2, 3 January 2022. They will re-open Tuesday 4 January.

When Care Connect is closed, the Emergency Duty Team can be contacted on 01454 615 165.