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The easiest way to sign-up, or for existing customers to renew, is online at www.n-somerset.gov.uk/gardenwaste.
The subscription rate is £55 for each garden waste bin, with a maximum of two per household. Those unable to have garden waste bins pay the same cost of £55 for three garden waste sacks. Households can have a maximum of six sacks.
Existing garden waste customers who are unable to renew online are encouraged to ask a friend or relative to help, or to visit a library. All North Somerset libraries have free WiFi and computers that can be used to access the internet. Alternatively, customers can call 01934 888 802 and renew over the phone but they are advised that there could be a long wait during busy times.
North Somerset Council is unable to take this payment in person, so customers are advised not to visit council offices. Customers unable to pay by credit/debit card should call 01934 888 802 to discuss alternatives.
Customers who renew will receive a new permit sticker for each bin. This will be sent in the post within 15 working days. Addresses will again be printed on permits to help crews identify which households have signed up.
Garden waste sack customers will receive one permit tag for every three garden waste sacks. Those customers are asked to write their address on the tag before attaching it to one of their bags.
The cost of subscription is subsidised for the most financially vulnerable households. Customers eligible for a discount will pay £13.75 for each bin or three sacks. This 75 percent discount is automatically applied at sign-up or renewal.
Councillor Mike Solomon, North Somerset Council’s executive member for neighbourhoods and community services, said: The way that we deal with garden waste has a key role to play in achieving our ambition to be carbon neutral by 2030, as outlined within our recycling and waste strategy.
“Our priority is to encourage residents to compost their garden waste instead of using the chargeable collection service or recycling centres. I’d therefore urge all residents who produce garden waste to visit our website at www.n-somerset.gov.uk/composting where they can find details of a free e-learning course, our Master Composter scheme and much more.”
Those who don’t renew their garden waste subscription for 2023/24 will automatically stop receiving collections after Friday 31 March.
Garden waste customers can check their collection dates on the council’s website at: www.n-somerset.gov.uk/calendar.
More information about the garden waste scheme can be found at www.n-somerset.gov.uk/gardenwaste and North Somerset Council’s Recycling and Waste Strategy 2021-2030 can be found at www.n-somerset.gov.uk/wastestrategy.