Privacy notice – safer communities

North Somerset Council is registered with the Information Commissioner’s Office for the purposes of processing personal data.

The information you provide will be held and used in accordance with the requirements of UK and European data protection law. The information will form part of your client record and will be kept for six years from resolution or last contact, with the exception of anti-social behaviour orders, which will be kept for 10 years from the order’s start date.

Unless otherwise agreed with you, we will only collect the minimum personal data required to deliver the service, which includes name, contact details, date of birth, ethnicity, religious beliefs, sexual orientation, physical and mental health, and information relating to criminal convictions.

The information will be used for the administration of our statutory duty under the Anti-Social Behaviour Act 2003, Anti-Social Behaviour Crime and Policing Act 2014, Counter-Terrorism and Security Act 2015, Criminal Justice and Police Act 2001 – Parts 1 and 2, Crime and disorder act 1998, in accordance with Article 6(1)(c) of GDPR and Article 9(2)(g).  We have official authority to process information relating to criminal convictions, in accordance with Article 10 of GDPR.

If you access domestic abuse support services which we commission, and which are currently provided by NextLink your information will be used to enable an appropriate service to be provided to increase your safety. This in line with our statutory duty to reduce crime and disorder (Crime and Disorder Act 1998) and the Domestic Violence, Crime and Victims Act (2004) and Amendment (2012).

We will not use your personal information in a way that may cause you unwarranted nuisance. Failure to provide the information could result in your service request not being processed and in certain circumstances could constitute an offence.

We will share information with the following organisations that deliver some services on behalf of North Somerset Council but only in relation to the administration of the statutory duties set out above.

  • Avon and Somerset Constabulary
  • British Transport Police
  • Alliance Homes Group
  • LiveWest
  • YMCA
  • St Mungo’s
  • Curo Group
  • Sanctuary Housing
  • We Are With You (North Somerset)
  • Avon and Wiltshire Mental Health Trust
  • Avon Fire and Rescue
  • Weston Business Improvement District
  • Vanguard Security
  • Sirona care and health
  • HM Prison and Probation Service
  • Crown Prosecution Service
  • County or civil courts
  • Border Force
  • Immigration Enforcement
  • Stonewater
  • Elim Housing
  • Aster
  • The Guinness Partnership
  • Sovereign Housing Association
  • Stand Against Racism and Inequality (SARI)
  • Salvation Army Housing Association
  • NextLink
  • Bristol, North Somerset and South Gloucestershire Clinical Commissioning Group

The following bodies also receive information from us during a Domestic Violence assessment, and occasionally during a Domestic Homicide Review (marked as DHRs):

  • Bristol, Gloucestershire, Somerset and Wiltshire Community Rehabilitation Company
  • Bristol Royal Infirmary (DHR)
  • Citizens Advice North Somerset (DHR)
  • Clinical Commissioning Group
  • Mankind Initiative (DHR)
  • Reclaim counselling (DHR)
  • Somerset and Avon Rape and Sexual Abuse Support (DHR)
  • Weston Area Health Trust

We may lawfully disclose information to public sector agencies to prevent or detect fraud or other crime, or to support the national fraud initiatives and protect public funds under the Local Audit and Accountability Act 2014. Under the conditions of the Digital Economy Act 2017, we may also share personal data provided to us with other public authorities as defined in the Act, for the purposes of fraud or crime detection or prevention, to recover monies owed to us, to improve public service delivery, or for statistical research.

We do not share the information with other organisations for commercial purposes. Your data is never shared or processed outside of the UK.

You have the right to see the personal data we process about you, as well as the right of objection, rectification, restriction and erasure in some circumstances.

If you have any questions or concerns about the way we process your personal data, contact our Data Protection Officer can be contacted at