Privacy notice - recycling centre permits and booking system

The information on this page will help you to understand what we will do with the personal information that you provide to us.

Please take a moment to read this and if you have any questions, raise them with us using the contact details at the foot of this privacy notice.

Purpose of processing

North Somerset council has a duty under the Environmental Protection Act 1990 to arrange for places for residents to deposit their household and garden waste at no charge.

To fulfil this we provide recycling centres. To provide a safe and efficient service, the recycling centres operate a booking system which collects personal data. This enables site staff to monitor who is visiting and manage the number and type of vehicles on site at any time. The information collected will be used in the administration of the sites including ensuring visits are made by North Somerset residents, with household waste only and to be able to contact residents in the event of any emergency site closures.

Data subjects

Members of the public using the recycling centres.

Personal data

We will collect your:

• name
• address
• email address
• phone number (if you don't provide an email address)
• vehicle registration plate
• vehicle colour, make and model

For permits, we also collect your:

• vehicle insurance details - policy number and expiry date
• vehicle registered keeper
• vehicle V5 document

Special category data:

• none

Criminal conviction and offences data: 

• none

Financial data or details: 

• none

How your personal data will be used

We will use your personal data to:

• confirm you are eligible to use the site as a North Somerset resident
• check eligibility for a permit for certain vehicle types to access the sites
• contact you to allocate you a slot and update you on your booking
• contact you with updates for the sites including if we have to cancel your booking
• check vehicles are safe to access the sites
• monitor number of visits for each vehicle
• manage free allowance of DIY waste
• monitor site usage over time

Profiling and automated decision-making

No profiling or automated decision making will be used. 

North Somerset Council is registered with the Information Commissioner’s Office for the purposes of processing personal data. Your privacy is important to us and we take great care to protect it. The information provided will be held and used in accordance with the requirements of UK and European data protection law.  

Legal basis for using your data

GDPR condition relied upon for processing personal data

Our responsibility for the purpose specified above, and our official authority for tasks related to this, is established by statute in the Environmental Protection Act 1990. The condition for lawful use of personal data is established by GDPR Article 6.1(e)- public task as processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller. 

It is in the public interest for the recycling centres to operate a booking system including providing the service for the use of North Somerset residents and ensuring visits are made by North Somerset residents. It allows for direct contact with those residents who have made bookings in the event of any emergency site closures to prevent unnecessary journeys. It also allows for efficient running of the sites, making use of available site capacity across days and times,meaning residents do not unnecessarily spend time in a queue to use the sites. It also prevents unauthorised use of the site for commercial and DIY waste helping to keep the cost of delivering the statutory service to a minimum. 

GDPR condition relied upon for processing special category data 

No special category data will be collected. 

Sharing data 

We will share your personal data with BookingLab Ltd. for the purpose of checking your details to confirm eligibility to make a booking.

We will share your personal data with North Somerset Environment Company Ltd (NSEC) for them to identify you when you arrive at site.

We will not use your personal information in a way that may cause you unwarranted nuisance, and your data is never shared or processed outside of the UK.

Your personal data may also be shared with public sector agencies to prevent or detect fraud or other crime, or to support the national fraud initiatives and protect public funds under the Local Audit and Accountability Act 2014. Under the conditions of the Digital Economy Act 2017, we may also share personal data provided to us with other public authorities as defined in the Act, for the purposes of fraud or crime detection or prevention, to recover monies owed to us, to improve public service delivery, or for statistical research. We do not share the information with other organisations for commercial purposes.

How long we keep your data

For permit applications we collect:

• vehicle insurance details including policy number and expiry date
• vehicle registered keeper and a vehicle V5 document

This data is held for as long as it takes to process the application. Once a decision is made on the permit, the data is deleted.

For permit holders we will keep personal data for a period of six months following the expiry of the 12 month permit if it is not renewed. 

For site bookings, personal data will be retained for a maximum of 18 months after the last booking for the purpose of monitoring site usage trends over time and the number of visits by vehicle.

How to contact us

If you have any questions or concerns regarding your personal data you can email DPO@n-somerset.gov.uk or recycling&waste@n-somerset.gov.uk