COVID-19 resources

Vaccination guidance in other languages

If English is not your first language, Bristol, North Somerset, and South Gloucestershire NHS trust have produced a number of videos covering COVID-19 vaccination guidance in multiple languages. 

Community Access Support Service - community languages

Community Access Support Service (CASS) have been working closely with Bristol, North Somerset and South Gloucestershire Clinical Commissioning Group (BNSSG CCG) and local volunteers to produce resources in community languages about Covid-19 and the lockdown.

These were made to address the need for information for non-English-speaking people in the community, mainly those from Black, Asian and Minority Ethnic who have been disproportionately impacted, and do not have access to reliable information about the outbreak in their own languages.

Face covering exemptions

Face coverings must now be worn in a number of places including shops, supermarkets, in transport hubs, on public transport, at hospital and other health settings, in banks and when buying takeout food.

Some people are unable to wear face coverings and they are exempt from having to wear one. 

This includes:

  • young children under the age of 11 (Public Health England do not recommended face coverings for children under the age of three for health and safety reasons)
  • people who are unable to put on, wear or remove a face covering because of a physical or mental illness or impairment, or disability
  • if putting on, wearing or removing a face covering will cause you severe distress
  • if you're travelling with or providing assistance to someone who relies on lip reading to communicate

If you're exempt from wearing a face covering, Public Health England have produced some information you might find useful to keep with you. There's a badge you can screen shot and save on your mobile phone, a badge you can print off and a card you can print off.

Support Against Racist Incidents (SARI)

Support Against Racist Incidents (SARI) have gathered resources about hate crime that individuals and organisations may find useful during the current crisis. Many of these have been translated into a range of languages.

People with a hearing impairment

If you use British Sign Language and need to speak to a healthcare professional about your coronavirus symptoms, you can call NHS111 using the InterpreterNow app or website. You’ll need to register before you can use it.

BBC news with British interpretation is available on Freeview channels 107 and 231.

People with autistic spectrum disorder and their families

People with a visual impairment

If you or someone you know has a visual impairment, you can find some useful information about dealing with the coronavirus outbreak on the RNIB website. They provide information about shopping, looking after children, eye health and wellbeing.

You can also contact Vision North Somerset who provide services for people with visual impairments in North Somerset. You can call them on 01934 419 393 or email

People with muscular dystrophy

People with cerebral palsy

If you or someone you know has cerebral palsy you can find information about shopping, claiming benefits, self-isolating and carers on the SCOPE website.

People living with cancer

If you or someone you know is living with cancer, the Macmillan website have put together lots of really useful information including what it means for your treatment and what to do if you develop coronavirus symptoms.

Other useful resources

Friends, Families and Travellers have produced guidance for gypsy, traveller and live-aboard boater households.

Doctors of the World have coronavirus advice for people in 49 languages, which were produced in partnership with the British Red Cross, Migrant Help and Clear Voice.

If you cannot find the resources you are looking for please email